Terms & Conditions

Last updated: July 7, 2025

Introduction

Welcome to Wishprime, a platform that connects creators with supporters through wishlist fulfillment. These Terms & Conditions ("Terms") govern your use of our website, services, and platform. By accessing or using Wishprime, you agree to comply with and be bound by these Terms.

Acceptance of Terms

By creating an account, making a purchase, or using our services in any way, you agree to these Terms. If you disagree with any part of these Terms, you may not use our services.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials
  • Accurate Information: You must provide truthful, current, and complete information
  • Legal Compliance: You must comply with all applicable laws and regulations
  • Age Requirement: You must be at least 18 years old to use our services
  • Terms Updates: We may modify these Terms at any time with notice

User Accounts

Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to update your information as necessary to maintain its accuracy.

Account Responsibilities

You are responsible for all activities under your account and for maintaining the security of your password. You must immediately notify us of any unauthorized use of your account.

Account Termination

You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms or engage in harmful behavior.

User Responsibilities

For Creators

  • • Provide accurate item descriptions and pricing
  • • Use received funds for stated purposes only
  • • Maintain professional communication
  • • Comply with all platform policies
  • • Respond to supporter inquiries promptly
  • • Honor commitments made to supporters

For Supporters

  • • Only contribute what you can afford
  • • Understand contributions are voluntary
  • • Respect creator boundaries and privacy
  • • Follow community guidelines
  • • Report inappropriate behavior
  • • Use payment methods you legally own

Intellectual Property Rights

Platform Content

All content on Wishprime, including but not limited to text, graphics, logos, images, software, and design, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you create and upload. By posting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with our services.

Respect for Others' IP

You must not upload, post, or share content that infringes on the intellectual property rights of others. We will respond to valid DMCA takedown notices.

Content Guidelines

All content on our platform must comply with these guidelines. Prohibited content includes:

Harmful Content

  • • Hate speech or discriminatory content
  • • Harassment or bullying
  • • Threats or violence
  • • Self-harm content

Illegal Content

  • • Illegal activities or services
  • • Drugs or controlled substances
  • • Weapons or explosives
  • • Stolen goods

Inappropriate Content

  • • Adult or sexual content
  • • Graphic violence or gore
  • • Spam or misleading content
  • • Unauthorized personal information

Fraudulent Content

  • • False or misleading information
  • • Impersonation of others
  • • Pyramid schemes or scams
  • • Fake reviews or testimonials

Payment Terms

Payment Processing

All payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

Fees and Charges

  • • Platform fees are clearly disclosed before payment
  • • Subscription fees are billed monthly and are non-refundable
  • • We reserve the right to change fees with 30 days notice
  • • Failed payments may result in account suspension

Refund Policy

Due to the nature of our service, most transactions are final. However, refunds may be considered in specific circumstances:

  • Fraudulent Activity: If fraudulent activity is detected and verified
  • Technical Errors: If our system error caused an incorrect charge
  • Creator Violations: If a creator violates our terms significantly
  • Unauthorized Charges: If charges were made without authorization

Refund requests must be submitted within 7 days of the transaction and will be reviewed on a case-by-case basis.

Data Usage and Privacy

Your privacy is important to us. We collect and use your data as outlined in our Privacy Policy. Key points include:

Data Collection

We collect necessary information to provide our services, including account details, transaction history, and usage analytics.

Data Protection

We implement security measures to protect your data and will notify you of any data breaches as required by law.

For complete details, please review our Privacy Policy.

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. Our service may be temporarily unavailable due to:

  • • Scheduled maintenance and updates
  • • Technical difficulties or system failures
  • • Third-party service interruptions
  • • Force majeure events beyond our control

Account Termination

Either party may terminate the relationship under these Terms. We may suspend or terminate your account immediately if you violate these Terms.

  • User Termination: You may delete your account at any time through account settings
  • Our Termination Rights: We may terminate accounts for violations without prior notice
  • Data Retention: Some data may be retained for legal compliance after termination
  • Effect of Termination: Termination does not affect completed transactions

Dispute Resolution

Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us directly to resolve any issues. Most disputes can be resolved through direct communication.

Binding Arbitration

If we cannot resolve a dispute informally, any disputes will be resolved through binding arbitration conducted by a neutral arbitrator, rather than in court.

Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class actions or collective proceedings.

Limitation of Liability

Wishprime is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

  • Liability Cap: Our total liability is limited to the amount you paid us in the past 12 months
  • Excluded Damages: We are not liable for indirect, incidental, or consequential damages
  • User Responsibility: You use our service at your own risk
  • Third-Party Actions: We are not responsible for actions of users or third parties

Governing Law

These Terms are governed by the laws of the jurisdiction where Wishprime operates, without regard to conflict of law principles. Any legal action related to these Terms must be brought in the appropriate courts of that jurisdiction.

Changes to Terms

We may update these Terms from time to time. When we make changes, we will:

  • • Post the updated Terms on our website
  • • Update the "Last updated" date
  • • Notify you of material changes via email or platform notification
  • • Provide at least 30 days notice for material changes

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.

Contact Information

If you have any questions about these Terms & Conditions, need to report a violation, or require assistance, please contact us:

Email: [email protected]

We will respond to your inquiry within 30 days. For urgent matters, please indicate "URGENT" in your subject line.